We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. After a few moments, the light will stop blinking and remain constantly on. Now I cannot even fiddle with how it is mapped to my Sonos system. As you have already been told you can use mycloud.com to share. If I got it right this means that no-one can just surf onto the mycloud device without first hacking the WiFi network (I understand that this depends on a number of things that I can do or not do)? Step 2. That means each person uploading to my MYCloud device and being able to view others pics. From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. If you don’t want your sensitive data to be hacked then don’t put it on a device that has (how ever remote) access to the internet or that others can potentially gain access to. Have you used Admin to give them appropriate access rights to the desired shares? Be sure to do backups anyway. Your deleted files access, you need to connect this folder as a network drive. ed the public share without providing your MyCloud credentials, windows will not let you access a private share with the MyCloud credentials. I have read but not understood the sharing section in the manual and I am hoping that someone on this forum can explain to me in simpler terms what each of us has to do. Scroll down and choose Network Reset, and confirm by Clicking Reset Now. I would like to access to any folder, no matter the folder is public or not. What I wonder is if anyone with the app and the IP of my mycloud can access, or if there are extra layers of security. As I learn to use this device then I may come back with some harder questions. I configured windows to access with no user/password request to non public folders (according to WD My Cloud configuration) and not working at all, still asking. As to the issue of network security or public access to the My Cloud. without first hacking the WiFi network (I understand that this depends on a number of things that I can do or not do)? This article explains the purpose of a Dashboard. This answer explains how to use MyCloud.com to share files stored in a My Cloud device. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. You wouldn’t have a single folder to hold everyone’s stuff, but you would have a single device. Sometimes mycloud shows up in the network, sometimes not. Any ideas are welcome, and I also wonder if anyone from the outside world that I have not given access to my private network can see the files in the public share on my mycloud device? There are no real simple instructions. First up, you want to plug in your WD My Cloud drive into a power socket, and then plug in one end of the supplied ethernet cable into your router, and the other end into the dedicated ethernet port on the back of the NAS drive. Do you have any other MyCloud users set up? Giving read/write permissions allows that user the ability to upload, download, edit, and delete any files within folder or share. Case solved and closed from my side. That User is sent an email to create an account on MyCloud.com. If that is so, this is enough answer. Configuration of what? And since your new My Cloud is a cloud device they will be able to access their shares remotely via the My Cloud mobile app for Android and iOS. Via Windows/File Explorer I can now access my files on the WDMyCloudMirror (great). I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. Method 1: Transfer files from WD my cloud to external drive using the traditional copy and paste. You enable that User to have remote access through the My Cloud Dashboard. Yes I have a share folder and I have all my pictures of this family holiday in it. It is kind of confusing. You could give them full access to their own Share, and give your other family members read access to each other’s shares. If you haven’t read the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) it is advisable to do so as it explains how to use and configure the various features/options of the My Cloud device. The My Cloud User Manual explains the process. Which brings us to… Install The WD My Cloud App. When I send out a Private link I have the choice as whether or not guests can edit. As explained earlier in the thread. able to do so as it explains how to use and configure the various features/options of the My Cloud device. I will go to the section that you proposed to delve further. Yes, only admin can do that. BUT you do need to use the SAME user credentials for every share you connect to (provided that user has the required access rights). Each user wanting to use the device app needs to install the app independently. Tap the menu icon in the top left corner. If you have a small number of family members, you could set up user accounts for each of them on your MyCloud. So far I need to make public the folder and than no user/password are requested at all, but in that way I´m leaving public a private folder, ans there is no privacy and takes a lot of time to go back to non public. This answer explains how to access the Dashboard on a My Cloud device. Among many other reliable brands, My Cloud EX2 Personal Cloud Storage from WD assures high-performance, along with a two-bay NAS that has its unique way of working. The help from all of you was much appreciated. Hi everyone, I am currently using a mycloud ex2 in my local network, I want to explore more features of it, as (if it is possible) using it as a remote cloud to save/access loads of files remotely and instantly. If this is your problem, the error message will have an explanation. If I tick this box then I assume it allows them the ability to delete files which I do not want. From my desktop using windows 10 I have mapped my WD My Cloud device in order to see the folders. The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it is connected to a wireless router. Yes but incase they do delete accidentally, be sure to do backups. In the Already Added section, swipe MyPassport and tap the settings icon. I have given cloud access to my family following the instructions in the dashboard, so they have access via the app. So, the same admin and password you use to access in the dasboard, use them in the folders you try to access, just make sure that admin user is allowed for the folders you want to access. Users can invite family and friends to set up their private space in this powerful cloud system. Both the My Cloud and Windows PC’s use the same workgroup name. And that if someone has the mycloud desktop app they would still need to hack my identity or manage to impersonate someone that I have given access to before being able to access the mycloud drive? Thanks to all of you, I will need to warn my family not to delete any of the files in the shared folder. The only configuration I did yesterday by using ADMIN user has been the only one to access my files in a local way by providing the corresponding password. Generally one should, regardless of the device, practice good security measures for sensitive data. We are a lot closer to a solution now but one more question if I may. Regarding the safety issue, I think that you answer was in-depth - thanks for that. The device may fail at any time, just like any other piece of electronic equipment or HDD…. Thank you cpt_paranoia and Bennor for your advice. For accessing the My Cloud through Windows File Explorer one uses the user name and password created for the User on the User tab in the My Cloud Dashboard. You’d have to tell them not to fill your drive up with their stuff, though; there’s no quota mechanism on the MyCloud…, Powered by Discourse, best viewed with JavaScript enabled, https://support.wdc.com/product.aspx?ID=904, How to share files in a My Cloud device using MyCloud.com. The answer is no. Step 1. Securely access your photos, music and files from anywhere. I only want others to be able to access this one folder on my MyCloud and I want to restrict it to named family members - ideally I would like to be able to tell them “go to this website, enter your name/password and do this to upload or view this folder.” Can anyone help me please. If I leave this box unticked so that they can view only can they still upload? I have been having trouble gaining access to my WD My CLoud via my computers file explorer. Thanks a lot for your comments. Change the Registry Setting. So far, in all cases when the folder is not public (according to WD My Cloud configuration) , it is requested a user and password, which data is talking about? The WD My Cloud app is what allows you to access your data while on the go. My Cloud for Android. User creates account and logs into MyCloud.com where they see the various Shares they were given access to and can upload/download files. I am very new to this device and bought it mainly for backup but we recently had a family holiday where lots of folks took lots of pictures on their phones and we would like a central place where we can all share them. To do this, open Windows Explorer, click on "This PC" and then press the top of the tab "Computer" to "network drive". That is debatable. is it possible? You can choose never to use WPS to connect devices. You create a User through the My Cloud Dashboard. WD 40TB My Cloud EX4100 Expert Series 4-Bay Network Attached Storage - NAS - WDBWZE0400KBK-NESN Centralized storage with anytime, anywhere access Integrated 1.6 GHz Marvell armadaARMADA 388 dual-core processor and 2GB DDR3 Memory Windows network drive mixed credentials issue: I have the same issue, only I could access as public but now I can only access the mycloud via the desktop app. Powered by Discourse, best viewed with JavaScript enabled, Windows 10 - Access to "WD My Cloud" Folders, How to access the Dashboard on a My Cloud (single bay) device, https://support.wdc.com/product.aspx?ID=904, Can't Access Personal Folders Through Windows Explorer, Compilation of Windows 10 Methods, Steps and Solutions. More information (from the link’s already provided): https://support.wdc.com/knowledgebase/index.aspx?s=upload+files&c=538&lang=en. There are a number of ways to access the My Cloud remotely or to provide one direct access to a specific file on the My Cloud. Click on tap or activate image to enlarge it. Step 1. WD Access for Mac. User access rights, using the Dashboard? The next step in the WD My Cloud setup is to power on the device. It is built up with WD Red NAS hard drives along with a complete suite of apps that works with its own style in a 24x7 NAS operating environment. This article explains how to perform a backup to a My Cloud, WD Sentinel or My Book ... What Is and How To Access a WD Product Dashboard. So far, in all cases when the folder is not public (according to WD My Cloud configuration) , it is requested a user and password, which data is talking about? WD My Cloud is really a great way for people to store and share important files, especially when they need to collaborate with different computers. Connect the external storage device, here is USB flash drive, and make sure it can be detected. It is the local network router that uses a network address translation table to route permitted traffic from the public network (internet) to devices on your local network like the My Cloud. WD My Cloud GPL Source Code - Supports 2.xx.xx. See example image below. End results, my My Cloud is back. I wanted to make sure my data is stored in 2 places in case one of the drives fails. Creating the Cloud Network But my question is how do I allow my family members to access this file remotely so that they can upload pictures and view each others picture in this folder? That is a larger discussion on security of one’s home network including router configuration and various potential security vulnerabilities of both the My Cloud and of other local network equipment. Simple instructions are required and not the difficult instructions in the manual. Tap SD Card, and then tap Import. Windows does not allow mixed credentials for a network device. Today, I was testing once again, considering the information from Bennor, although is not very clear you have to use the ADMIN user and password, I tried that and it is working now. Generally one’s local network IP address is different than the public IP address of one’s local network. It is baked into the system, and you’ll find that true on any system that uses a Unix derivative operating system. Things like ensuring NetBIOS over TCP/IP is enabled. For local network access to a My Cloud the easiest method of access is to map Shares to the PC. These range from creating Users through the My Cloud Dashboard, to using the MyCloud.com web portal to using the My Cloud Desktop or WD mobile apps for iOS and Android. I want to restrict access to six named people only and only for this one file and nothing else on the drive. Any time one allows a network device to have inbound remote access from the Internet they are opening up a potential exploit hole in their network. You'll see the power light blink on as it runs through its internal startup. Simple instructions are required and not the difficult instructions in the manual. See images below, click on, tap or activate images to enlarge them. If you haven’t done so already, read the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) to learn more about the My Cloud and how to use its various features including remote access.
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